Procom Services is a solutions based company. In this approach to
providing solutions to companies, one of the most important benefits
is the delivery of unified communications and collaboration to
information workers.
Unified Communications bridges the gap between telephony and
computing to deliver VoIP, instant messaging, voice and
videoconference, and unified messaging to the devices and
productivity tools you use every day.
Collaboration connects people, processes, and information to extend
the value of business systems, as well as empowering teams through
workspaces.
Procom Services combines Unified Communications and Collaboration
with security and mobility to provide comprehensive innovative
business solutions.
These Unified Communications Solutions can be tailored to your
specific business requirements. Contact us for a consultation and
live demo.
Small Business Solution - Microsoft Response Point
Microsoft Response Point (RP) is an IP based telephony (VoIP) system
targeted for businesses with 50 users or less at a very low entry
price point. RP supports IP phones and traditional analog phone
lines.
Key features of Response Point system:
Email with Voicemail Integration
Mobile phone integration
Built-in Voice Activated Auto-Attendant
Speech Activated with multiple call features
Simplified deployment & Intuitive management
Mid-Market Business Solution – Interactive Intelligence
Traditional Phone Systems are proprietary hardware based systems
that require multiple platforms & operating systems to provide
services. That is an expensive architecture to deploy and maintain.
It makes adds, moves and changes as well as upgrades, complicated
and costly. The Enterprise Interaction Center (EIC) is an open
standards predominately software based system. The EIC is easier to
deploy and maintain; has a user friendly interface and lower cost of
ownership.
Microsoft Exchange Server 2007 and Microsoft Office Communications
Server 2007 integrate with your company’s existing phone system and
deliver complete communications services using your existing data
network.
Microsoft unified communications technologies are more than just
VoIP. They break down all the traditional communications silos.
Voice-mail and faxes move over the network like e-mail. They arrive
in your Microsoft Office Outlook 2007 inbox where you can sort,
prioritize, and forward them, just like any piece of e-mail.
You can access your Microsoft Office Outlook directory and place
calls from any telephone
More...