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Greater Raleigh Chamber of Commerce:
Business Expo 2006
 Volume 2, Issue 5, May 10, 2006

 

 
 Newsletter Spotlight
 
Procom Services at the Chamber’s Business Expo ‘06 
Vonexus announces the release of its latest software package.  Enterprise Interaction Center Software Release 2.4.
 
  Key benefits of Release 2.4
  · Greater scalability
  · New features
  · Whisper Coaching
  · Supervisory Enhancements
  · Message Enhancements
  · Interaction Mobile Office
  · Enhanced Phone Features
  · Call Parking
  · Zone Paging
  · Bridged/Shared Line Appearance
  · Group Ring

Contact us for a complete presentation of this latest evolution of software and how it will benefit your business.

We will provide a live demonstration tailored to your business needs and challenges.
 
 
 
 Greater Raleigh Chamber of Commerce: Business Expo 2006

Procom Services would like to acknowledge all of you who came by our booth at Business Expo ’06. It was a pleasure meeting with you.

Annually this event is the largest business-to-business trade show of its kind in the Carolinas (averaging 5000 attendees and over 350 companies)


Are you looking to deploy:
A New Phone System?  or An Integrated Business Communications Solution?

If the answer is a new integrated business communications solution, then the Enterprise Interaction Center (EIC) is your VoIP Solution for Businesses.

Some of the EIC advantages over a proprietary phone system are the following:

Voice and Data on the same network
Voice as an application integrated with:
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)
Remote, Mobile & Distributed workers are connected

The value of an integrated business and communications system shows in the following ways:

Substantial improvement in customer service
Significant gains in employee productivity
Measurable increase in new revenue
Improved management and control

 
 EIC integration with Microsoft Outlook

As an EIC user, your voice (IP phone) service is already integrated into MS Outlook, and available to you as a toolbar ( to manage your calls).
 
 
 About Procom Services

Procom Services is an award winning provider of IT & Telecom professional services to companies ranging from small businesses to large corporations. As an Elite Vonexus® partner, Procom Services may also work with other partners to enable the integration of business applications and IP telephony into a converged network business solution for customers.

Procom Services is your complete business solutions provider for Vonexus® products. The integration of CRM and IP telephony into one user friendly business solution:
    - simplifies your user interface,
    - enhances your information delivery,
    - improves your customer services,
    - and increases your productivity,
    - while lowering your total cost of ownership.
 
 
 EIC Customer Value Proposition

Only 100% Intel and Microsoft®-based IP PBX
             - Enhances and Leverages your Investment in Microsoft
 
Single Communications Infrastructure
             - Voice now an Application on a Single Intel / Windows Network
 
Integrates Remote, Distributed and Mobile Workers
             - All users on the same phone system – local or remote
 
Integrated Business and Communications
             - Communications is another Business Productivity Application
 
Simplified Administration
             - IP PBX Administered by Microsoft-trained IT staff